Scheduling: Sessions must be scheduled at least 48 hours in advance. Reschedules must be requested at least 24 hours in advance.
Cancellation: Cancellations with less than 24 hours’ notice may forfeit the session. Emergencies will be considered on a case-by-case basis.
Communication: Email is the preferred method of communication. Text check-ins are available for clients enrolled in full coaching packages.
Refunds: Due to the personalized nature of services, coaching packages are non-refundable once sessions begin.
Confidentiality: All student materials, conversations, and personal goals are treated with the utmost respect and confidentiality.